Airline Duty Supervisor Jobs In Aviation Indeed

Aviation Indeed™️

Position Overview: The Duty Supervisor at our Doha location plays a leadership role in overseeing airline flight operations and ensuring the efficient functioning of the Duty Officer team. This position involves supervisory responsibilities, requiring strong organizational, interpersonal, and problem-solving skills.Key Responsibilities

  • All responsibilities of the Airline Duty Officer role, as mentioned above.
  • Supervise and mentor the Duty Officer team, providing guidance, training, and performance feedback.
  • Coordinate team schedules and ensure adequate staffing levels to meet operational demands.
  • Serve as the escalation point for complex issues and provide resolution in line with company policies.
  • Collaborate with various departments and external partners to optimize flight operations and customer service.
  • Participate in continuous process improvement initiatives to enhance operational efficiency.
  • Conduct regular meetings with the Duty Officer team to communicate updates, procedures, and goals.
  • Maintain a high level of situational awareness during peak operational hours and emergency situations.
  • Assist in the development and implementation of standard operating procedures and best practices.

Qualifications And Requirements

  • Bachelor’s degree in Aviation Management, Hospitality, or a related field (preferred).
  • Substantial experience in airline operations, ground handling, or customer service within the aviation industry, with demonstrated leadership skills.
  • In-depth knowledge of aviation regulations, safety protocols, and emergency procedures.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Proficiency in using computer systems and software for flight operations management.
  • Strong decision-making abilities and the capacity to manage multiple tasks simultaneously.
  • Flexibility to work in shifts, including weekends, holidays, and overnight shifts.

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