Mondrian Qatar Careers 2023 – For Stewarding Supervisor Jobs In Doha

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
• Assisting the assistant Chief Steward in taking control of operational and administrative aspects of the stewarding department.
• Fully responsible for overall stewarding operations according to respective shift and in charge of daily operations.
• Support the assistant Chief Steward to train, evaluate and schedule stewarding outsource colleagues.
• To ensure the cleanliness and hygiene of the back of house kitchen and F&B areas as per standards and carry out daily checks on each shift with the respective stewarding outsource and supervisor.
• Assist Stewarding outsource with their job functions where needed to ensure optimum cleanliness and service standards.

Requirements

• A minimum of 2 years of experience as Supervisor Steward or 4 years of experience as Steward in a high end five-star luxury hotels.
• Work experience in at least one of the following countries in the Middle East: UAE, Bahrain, Saudi Arabia and Qatar is preferred.
• Certified essential food safety in catering or Serve Safe certificated is preferred
• Ability to understand costumer needs and expectations and to deliver superior service through own initiative and through driving and motivating the team accordingly.
• To ensure all related procedures, methods and standards within the department in line with hotel and local regulations guidelines.
• Ability to work long hours with a strong focus on operational excellence.
• Knowledgeable about proper handling of Dishwashing Machines and Chemicals.
• Excellent verbal and written communication skills in English is essential.