Website STAR MEDICAL CENTER
Supervisor: 3 years (Required)
Arabic/Very Good English (Required)
Full Job Description
Induction and training of all new staff to agreed standards
Oversee e-learning of all reception staff.
Ensure adequate staffing levels, approve annual and other leaves, and organize work schedules ensuring all functions are covered as required.
Deal with more complex enquiries from patients including informal complaints relating to reception functions.
Continually assess and evaluate systems and quality, recommending changes and improvements.
Manage day to day issues that may arise within the team or with individuals.
Regularly evaluate quality of individual and team performance.
Regularly conduct team meetings to all reception staff.
Support the annual appraisal process for reception staff.
Deal with general telephone enquiries from patients and general public.
Book appointments and home visits .
Register new patients, ensuring full practice information is given
Process requests for emis access to prescriptions, booking and records access The above list of duties is not exhaustive and may be subject to change as deemed necessary.
Job Type: Full-time
- Bachelor’s (Required)
- Supervisor: 3 years (Required)
- Arabic/Very Good English (Required)
To apply for this job please visit starcare.ae.