Talabat Vacancy – Operations Manager – NFV


We are looking for a Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
What’s On Your Plate?
  • Manage and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.
  • Accountable for local NFV operational performance including both commercial & operational KPI’s
  • Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation
  • Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities
  • Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives
  • Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights
  • Scope and deliver local initiatives to improve ops metrics quantified with data analysis
  • Drives the team to deliver consistent results & improvements across all NFV verticals
  • Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan
  • Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance
  • Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working
  • Leads by example and provides in depth training to team
  • Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency
  • Share best practices, successful initiatives with our markets to support
What Did We Order?
  • 3 plus years operational experience in Grocery operations or food/tech business
  • Strong operational experience, local expertise desirable
  • Direct Line management experience – Ability to build relationships, motivate peers and manage upwards
  • Ability to build relationships, motivate peers and manage upwards

To apply for this job please visit deliveryhero.wd3.myworkdayjobs.com.